Contact AustraliaWeb

Questions, corrections, or suggestions? We focus on practical travel info with accessibility and family needs in mind. Send us a note below.

Quick links

Send a message

Use this form for enquiries, corrections, suggestions, media, and partnerships.

    Request an update or correction

    If something’s missing or outdated (e.g., accessible features, hours), please include:

    • Page URL
    • What to correct or add
    • Any official source link (council, venue, transport)

    Media and partnerships

    For interviews, data requests, or partnerships, use the form above. Include your organisation, topic, timeline, and any deadlines.

    FAQs

    How fast do you update pages?

    Priority hubs update continuously; regional pages follow a rolling schedule. Send urgent corrections here.

    Do all guides include accessibility info?

    We include accessibility notes where possible and link to official resources. For nearby facilities, use the AussieLoo app.

    Can I suggest a new location or facility?

    Yes—send the location name, state, and why it’s useful (access, family‑friendly, popular). Links to council/venue pages help.


    Helpful links

    Support, feedback and reporting an issue

    Need help, have a correction, or spotted a problem (wrong hours, closed facility, access issue, broken link, wrong map pin)? Contact us using the details above and include the page URL or location name, what needs fixing, and optionally a photo or official source link. Typical response times: content fixes 3–5 business days, general questions 1–3 business days; media enquiries and safety/access issues are prioritised. For events use Submit an Event. See the FAQ and Privacy Policy.

    Report a problem or suggestion

    Report a problem or suggestion

    Please don't include private details like passwords or card numbers.