Support
Support
Need help with AustraliaWeb or the AussieLoo app? Start with the quick links below or send us a message — we’ll get back to you as soon as we can.
FAQ ·
Toilet Finder ·
AussieLoo App ·
Accessibility Guides ·
Events ·
General contact
Common requests
Finding facilities
Account & app
Report an issue or suggest an update
Spotted incorrect hours, a closed facility, access issues, or a broken link? Send details below and we’ll review quickly.
- Page URL or location name
- What needs fixing (e.g., hours, access notes, map pin)
- Optional: photo or official source link (council page)
Form placeholder — insert your form plugin shortcode here (e.g., Contact Form 7, Gravity Forms, WPForms).
Media and partnership enquiries
Journalists and partners: visit our Press & Media page for logos, facts, and contact options.
Response times
- Content fixes: Usually within 3–5 business days
- General questions: 1–3 business days
- Media enquiries: Priority during business hours
Privacy
“Near Me” uses your device’s location with permission only. You can revoke access anytime in your settings. See our Privacy Policy.