Report an Issue
Report an Issue
Found something wrong on AustraliaWeb or in the AussieLoo app? Tell us what needs fixing — we’ll review and update quickly.
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AussieLoo App
What you can report
Facility issues
- Closed or temporarily unavailable
- Wrong opening hours
- Broken/locked toilets, showers or parents’ rooms
- Accessibility problems (steps, narrow doors, hoist out of order)
Content & map fixes
- Incorrect description or outdated info
- Broken link
- Map pin in the wrong spot
- Duplicate or missing location
Before you submit
- Include the page URL or location name so we can find it fast.
- If you have one, add a photo or link to an official source (e.g., council page, Facebook update).
- Urgent safety/access issues are prioritised.
Report form
Form placeholder — insert your form plugin shortcode here (e.g., Contact Form 7, Gravity Forms, WPForms).
Suggested form fields
- Issue type (Facility / Accessibility / Map pin / Broken link / Other)
- Page URL or location name
- Details (what’s wrong, what changed, suggested fix)
- Optional: photo or link to official source
- Your email (for updates)
Response times
- Safety/access issues: Priority handling
- Facility and content fixes: Usually within 3–5 business days
- Map pin adjustments: 3–7 business days
Privacy
We only use your details to follow up on your report. Location features like “Near Me” require permission and can be turned off anytime. See our Privacy Policy.